Legal Information
Seller Information |
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|---|---|
| Company Name | Ryudoukenkyusho Co., Ltd. |
| Representative Director | Peter Russel Ivy |
| Address | 4717-1 Tomisaki, Fuchumachi, Toyama, 939-2621, Japan |
| Phone Number | 076-461-4846 |
| Phone Reception Hours | 1:00 PM to 7:00 PM |
| Email Address | info@peterivy.com |
| Website URL | https://www.peterivy.com/ |
Product Information |
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| Selling Price | The selling price for each product is listed on the respective product page. |
| Additional Fees | The prices listed do not include consumption tax or customs duties. |
| Delivery Time | All of our products are made to order, and it usually takes between 4-6 weeks to complete an order after confirming the order details. If you have any urgent requests, please contact us, and we will do our best to accommodate your needs. |
| Payment Methods | We accept credit card payments and bank transfers. |
| Application Validity Period | Please submit your application within 7 days. |
| Cancellation Policy | If we do not receive payment within 7 days, the order will be automatically canceled. |
| Returns, Exchanges, and Cancellations | Since all of our products are made to order, we cannot accept returns due to customer convenience. However, if there is a defect in the product or if you receive an item that is different from what you ordered, please contact us within 7 days of delivery. We will promptly exchange the product with a new one, and we will cover the return shipping cost for defective products. |
| Return Deadline | Please contact us within 7 days of receiving the product to initiate a return. |
| Return Shipping Fee | We will cover the shipping cost only for defective products. Please note that repairs will be at the customer's expense. |
Thank you for considering Ryudokenkyusho Co., Ltd. for your purchase. If you have any further questions or concerns, please do not hesitate to contact us at any time.